Privacy Policy
1. Introduction
At MetMinerals, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us regarding our mining and export operations.
2. Information We Collect
We may collect the following data:
Business contact details: name, company, email, phone number.
Trade-related data: product inquiries, order details, payment records.
Website analytics: IP address, browser type, pages visited.
We do not collect or store sensitive personal data unrelated to business activities.
3. How We Use Your Information
We use your data for:
Responding to trade inquiries and quotations.
Processing export orders and logistics coordination.
Maintaining business correspondence.
Complying with legal and regulatory export obligations.
Improving website functionality and service quality.
4. Data Sharing
We may share limited information with:
Logistics partners, inspection agencies, and shipping companies (to fulfill export orders).
Government or customs authorities when required by law.
We do not sell or rent personal data for marketing purposes.
5. Data Storage & Security
Your information is stored securely on our servers in Pakistan with appropriate technical and organizational safeguards.
Access is limited to authorized personnel involved in business operations.
6. International Transfers
If you are located in UAE or Saudi Arabia, your information may be transferred to and processed in Pakistan.
We ensure that your information is handled lawfully and securely under applicable data protection laws.
7. Cookies
Our website may use cookies for analytics and performance. You can disable cookies through your browser settings at any time.
8. Your Rights
You may:
Request access to the data we hold about you.
Ask for corrections or deletion of your information.
Withdraw consent to receive promotional emails.
To exercise these rights, contact us at info@metminerals.com.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with an updated effective date.
10. Contact Us
For privacy or compliance questions, please contact:
MetMinerals Compliance Department
Email: info@metminerals.com
WhatsApp: +971 58 124 3909
Address: Port Jebel Ali, Dubai, United Arab Emirates.
